Client Testimonial

 I am delighted to share my wholehearted recommendation for Charlotte Yokus, Founder People Forth, who served as our recruitment consultant for the Rixos Phu Quoc Resort opening in Vietnam from January through March 2026. From the very first conversation, Charlotte impressed me with her energy, professionalism, and genuine commitment to finding the right people for our team. She approached every task with a positive attitude and a clear sense of responsibility that immediately put our hiring managers at ease.

Charlotte consistently demonstrated extraordinary attention to detail. Whether preparing candidate briefs, coordinating interviews across time zones, or ensuring documentation was complete and compliant, she anticipated needs before they were raised and followed through without fail. Her candidate shortlists were consistently high quality — not only well qualified on paper but also excellent cultural fits for a luxury resort environment in Vietnam. That ability to match skills with personality saved us time and ensured strong team cohesion from day one.

What set Charlotte apart was her personal touch. She took time to understand the Rixos brand, our leadership style, and the pressures of opening a high-profile property. During a period of intense deadlines and shifting priorities, she remained calm, adaptable, and solution focused. I particularly appreciated her transparent communication — regular progress updates, honest assessments when challenges arose, many laughs to lighten the day and thoughtful recommendations that reflected deep experience in hospitality recruitment.

Working with Charlotte was a genuine pleasure. She’s professional, warm, and deeply reliable — someone who takes pride in her work and in the success of her clients. I am grateful for her contributions to the Rixos Phu Quoc opening and would confidently recommend her for any senior recruitment or talent-acquisition role. She will be an asset to any team lucky enough to work with her.